About Sert Media
We are a results-driven creative and performance marketing agency built on transparency, fresh thinking, and measurable impact. Since 2018, we have partnered with bold brands to drive growth through strategy and data-backed creative work.
001
Our Story
Sert Media started with a simple belief: great creative work and strong performance data are natural partners, not rivals. In 2018, our founder Scott Hartley saw a gap in the agency world. Too many firms picked sides—pretty work that didn't drive results, or metric-chasing that ignored creative quality. We built something different. Strategy comes first. Creative serves a purpose. Every campaign is measured by what it achieves.
Sert Media started with a simple belief: great creative work and strong performance data are natural partners, not rivals. In 2018, our founder Scott Hartley saw a gap in the agency world. Too many firms picked sides—pretty work that didn't drive results, or metric-chasing that ignored creative quality. We built something different. Strategy comes first. Creative serves a purpose. Every campaign is measured by what it achieves.
Our early years were defined by scrappy growth and deep client bonds. We started with a lean team of six in a shared desk space in downtown Los Angeles. We took on bold projects from e-commerce brands, B2B SaaS companies, and startups. We refused to separate strategy from execution. We didn't hand off briefs; we built lasting partnerships. Our first client, a fashion e-commerce brand struggling with acquisition costs, saw their CAC drop by 40% in six months through audience segmentation, refined messaging, and cohesive creative campaigns. That success became our template.
By 2020, as the world shifted to remote work, we became fully distributed. We leaned into it, building a team that could work across time zones and tap top talent anywhere. We hired strategists from London, designers from São Paulo, and performance specialists from Singapore—all united by our core values and focus on client outcomes. Our team grew to 30 by 2022. Our client roster expanded to include enterprise brands managing multimillion-dollar budgets.
Today, Sert Media serves over 200 client brands across industries from technology and finance to consumer goods and nonprofits. We have driven over $1 billion in attributed client revenue through campaigns that are as data-rigorous as they are creatively bold. We remain guided by day-one principles: transparency in reporting, fresh thinking in approach, and an unwavering drive to deliver results that matter.
002 — Capabilities
Our Mission & Values
Our Mission
We help bold brands grow with creative excellence and performance rigor. We deliver measurable results that speed up growth and build lasting advantage in a crowded digital world.
Results-Driven
We live and breathe outcomes. Every strategy ties to measurable KPIs. Every creative choice is tested. Every dollar is tracked. We celebrate when our clients beat their goals.
Transparency
No hidden metrics. No inflated numbers. We report honestly on what works and what doesn't. You see your data in real time. We explain our reasoning. We welcome scrutiny.
Innovation
We stay ahead of industry shifts, test new platforms, and build custom solutions. We don't follow trends; we help clients create them. Testing is not a risk—it's a duty.
Collaboration
Great work comes from diverse views working together. We team up across roles, with clients, and with partners. We listen. We iterate. We build together.
Integrity
We act with moral clarity. Our work respects audiences and meets ethical standards. We turn down work that conflicts with our values. Our reputation is built on trust.
Excellence
We hold ourselves to the highest bar. Details matter. Craft matters. We invest in ongoing learning, sharpen our methods, and never settle for good enough when great is possible.
003
Timeline & Milestones
Sert Media Founded
Scott Hartley launches Sert Media with a team of six in Los Angeles. We focus on creative work that drives measurable results for bold brands.
First 50 Clients
Word-of-mouth referrals and proven case studies bring us to 50 active clients across e-commerce, SaaS, fintech, and consumer brands.
Remote-First Transition
We go fully distributed, giving us access to world-class talent and the ability to serve clients across every time zone.
$50M in Client Revenue Driven
Our campaigns drive over $50 million in attributed client revenue. This validates our results-driven approach and builds our reputation.
Team Reaches 30
We grow to 30 team members across strategy, creative, performance marketing, development, and operations. Specialized teams serve larger, more complex clients.
Expansion to Enterprise
We expand our enterprise work. We take on larger-scale campaigns for Fortune 500 companies while keeping our standard of strategic excellence.
200+ Active Clients
We pass 200 active client relationships across technology, finance, consumer goods, nonprofits, and professional services.
Industry Awards & Recognition
We earn recognition from leading industry groups for our creative campaigns and measurable client outcomes.
004 — Results
By the Numbers
Active Client Relationships
Team Members Globally
Client Revenue Attributed
Industries Served
01. Strategy First
We think before we design, code, or launch. We study your business, your customers, your competitors, and your goals. We build hypotheses. We spot opportunities. We map clear paths to success. This strategic base guides all creative and execution work that follows.
03. Measurable Outcomes
We focus on outcomes. Every campaign targets specific, measurable goals: revenue, leads, awareness, engagement, or behavior change. We track results in real time. We report openly. We refine nonstop. If something isn't working, we find out why and adjust. Success is never guesswork—it's proven in numbers.
02. Data-Informed Creative
Creative brilliance without insight is noise. Insight without creative excellence is invisible. We pair rigorous data analysis with original creative thinking. We test messaging. We refine visuals. We build campaigns that grab attention and drive action. Every creative choice is shaped by what your audience responds to, not what we think is clever.
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Awards & Recognition
Let's talk about your biggest goals. We will listen, plan, and build campaigns that deliver measurable growth for your brand.
Cannes Lions Creative Effectiveness
Gold Lion for integrated campaign strategy and measurable business impact
The Drum Awards for Digital
Best Performance Marketing Agency, recognized for data-driven campaigns and ROI optimization
AdWeek Media Agency of the Year
Finalist recognition for innovative creative strategy and multi-channel excellence
Webby Awards
Three awards for digital excellence across digital design, UX, and mobile campaigns
Campaign Magazine Best Small Agency
Recognition as a best-in-class boutique agency punching above its weight class
Digiday Vanguard Agency
Selected as one of the most innovative agencies shaping the future of marketing
Ready to Drive Results?
Let's talk about your most ambitious goals. We'll listen, strategize, and build campaigns that deliver measurable growth for your brand.